Thank you for visiting our FAQs page at RJW Design Store! We're delighted to have you here and hope to provide you with all the answers you need. We understand that shopping and exploring our collections might bring up some questions, and that's why we've put together this comprehensive FAQ section. Whether you're curious about our products, policies, or the shopping experience with us, you'll find valuable information here. If you can't find the answer you're looking for, please don't hesitate to reach out to us at RJWDesigns22@gmail.com.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer convenient payment options like PayPal.
How long does it take to process and ship orders?
Orders are typically processed within 1 business day. Shipping times vary depending on your location and chosen shipping method. You can find estimated delivery times during checkout.
Do you offer international shipping?
We offer worldwide shipping for all our products. Whether you're located domestically or internationally, we are committed to delivering our unique and creative products to your doorstep.
What is your return policy?
We offer a 30-day return period for non-personalized items from the date of receipt. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
Do you offer customization or personalization options?
Some of our products may offer customization or personalization options. Please check individual product listings for availability and details.
Can I track my order after it's shipped?
Yes, you will receive a shipping confirmation email with a tracking number once your order is shipped. You can use this tracking number to monitor the status of your delivery.
How can I stay updated on new arrivals and promotions?
To stay in the loop about our latest arrivals, promotions, and exclusive offers, subscribe to our newsletter. You can also follow us on social media for updates and inspiration.